Returns/Exchanges/Package Protection

All items are FINAL SALE.
No Exchanges or Returns.
In the event that an item comes damaged or part of your order is incorrect, please notify us within 3 business days of receiving item. (Earrings are final sale.)
Please email us with your order number and images of the item at and we will be glad to help with any issues. Keep in mind exchanges will be processed in the form of a store credit
Your order cannot be cancelled after it has been placed. Please make sure to check all details before the order is placed and make sure they are correct.
Route Package Protection:
By Lolita is not responsible for Lost/Stolen packages.
Route is an added layer of protection to your order which insures replacement for lost, stolen, or damaged packages.
By unselecting it, you are OPTING OUT of this premium feature.
You can report an issue with Route through the mobile app (iOS or Android), through the email you receive from Route after placing your order, or by going to Their team is ready to assist you with any questions you may have!